Frequently Asked Questions about glass services and glass products

Glass Inc FAQ

Mobile Services

Is mobile auto glass service as safe as in-shop repairs?
Yes, mobile auto glass service is just as safe and reliable as traditional in-shop repairs when performed by certified technicians. Our skilled professionals adhere to industry standards, use high-quality replacement glass, and employ advanced bonding adhesives. These measures ensure a secure fit and lasting durability. With strict safety protocols and quality-control measures in place, our mobile service provides peace of mind and top-notch results right where you are.
How does mobile windshield replacement work?
A mobile windshield replacement involves a certified auto glass technician traveling to your location—home, workplace, or roadside. After assessing the damage, the technician removes the broken windshield, thoroughly cleans the frame, and installs new, quality glass using industry-approved adhesives. This on-the-spot service ensures convenience, safety, and a prompt return to the road, all without the need to visit a physical repair shop.
Is mobile windshield repair as effective as in-shop service?
Yes. Mobile windshield repair utilizes the same professional techniques and quality materials as in-shop services. Experienced technicians can seal chips and cracks with precision, preventing further damage and maintaining structural integrity. By opting for mobile repair, you’ll receive expert, high-quality care at your preferred location, without sacrificing any of the benefits offered by a traditional service center.
How long does a mobile windshield replacement take?
On average, a mobile windshield replacement takes about 30 to 60 minutes, depending on the vehicle’s make, model, and the severity of the damage. Our certified technicians work efficiently while ensuring a proper fit and safe installation. After completion, a short curing period may be necessary before driving to ensure that the new windshield remains secure and stable.
Will my insurance cover mobile auto glass services?
In many cases, yes. Most comprehensive auto insurance policies cover mobile auto glass repairs and replacements. We recommend reviewing your policy or contacting your insurance provider to confirm coverage. Our team can also assist with insurance claims, helping you navigate the process for a hassle-free experience.
What types of damage can mobile auto glass services repair?
Mobile auto glass technicians can address a wide range of damage, including small chips, cracks, and scratches in windshields, side windows, and rear windows. If the damage is minor and doesn’t compromise the structural integrity of the glass, a repair may be possible. Larger cracks or severe damage typically require a full replacement. Expert assessment ensures the safest, most cost-effective solution.
How do I schedule a mobile auto glass service?
Scheduling a mobile auto glass service is simple. Contact us by phone or online, provide details about your vehicle and the damage, and select a convenient time and location. Our team will confirm your appointment and send a certified technician directly to you, ensuring a seamless, stress-free experience.
Do mobile auto glass services offer warranties?
Yes. Reputable mobile auto glass providers often offer warranties on both labor and materials. These warranties vary by company, but typically cover leaks, defects in installation, and issues with the glass itself. Reviewing the warranty terms gives you confidence that your investment is protected and that your safety is a top priority.
How soon can I drive my car after a mobile windshield replacement?
In most cases, you can safely drive your vehicle within 30 to 60 minutes after a mobile windshield replacement. The exact time frame depends on the adhesive used and environmental conditions. Your technician will provide specific guidelines, ensuring the windshield sets properly and maintains its integrity for your safety.

Semi-truck, Truck, Commercial Vehicle

How do I know if my commercial vehicle's windshield needs repair or replacement?
If you notice chips, cracks, or reduced visibility, it’s time to evaluate your commercial vehicle’s windshield. Small chips or surface cracks may be repairable, preventing further issues and minimizing downtime. However, lengthy cracks, multiple damaged areas, or compromised visibility typically require a full replacement to maintain safety and compliance with industry regulations.
Do mobile windshield replacement services cater to commercial trucks?
Yes. Many professional glass providers offer mobile services specifically tailored for commercial fleets, including semi-trucks and heavy-duty work vehicles. Experienced technicians can perform on-site evaluations, repairs, and replacements, minimizing vehicle downtime and helping you keep your operations running efficiently.
How long does it take to replace a semi-truck's windshield?
A semi-truck windshield replacement typically takes between 60 to 90 minutes, depending on factors like the truck’s make, model, and the complexity of the installation. Skilled technicians work efficiently while following strict safety protocols. After installation, a curing period may be needed before safely returning to the road.
Will my insurance cover the cost of commercial vehicle glass repair or replacement?
Most commercial fleet insurance policies include coverage for windshield repairs or replacements, subject to policy terms and deductibles. Check your coverage or consult with your insurance provider to confirm. Many glass service teams assist with claims, making the process smoother and helping you get back on the road quickly.
Can I drive immediately after a windshield replacement on my commercial vehicle?
While the actual replacement may be completed within an hour or so, it’s generally recommended to wait 30 to 60 minutes before operating the vehicle. This time allows the adhesive to cure fully, ensuring the windshield remains securely in place. Always follow your technician’s guidelines for safe drying and curing times.
What should I do if my semi-truck's windshield gets damaged while on the road?
If your semi-truck’s windshield sustains damage mid-route, prioritize safety first. Pull over to a secure location and assess the severity of the damage. If visibility is compromised or the integrity of the windshield is at risk, contact a mobile glass service for immediate assistance. Prompt action helps prevent further complications and ensures compliance with safety standards.
Are there warranties available for commercial vehicle glass repairs and replacements?
Yes. Most reputable glass service providers offer warranties on their commercial vehicle work. These warranties often cover material defects and workmanship issues. Reviewing the warranty terms ensures you understand what’s covered, giving you confidence and peace of mind in your investment.

Sneeze Guards

How effective are sneeze guards in preventing the spread of germs?
Sneeze guards act as a physical barrier, helping to reduce the transmission of respiratory droplets between individuals. While not a standalone solution, when combined with proper hygiene, regular cleaning, and other safety measures, sneeze guards significantly enhance protection. They promote safer interactions, especially in high-traffic or customer-facing environments.
How are sneeze guards installed?
Sneeze guard installation typically involves positioning the guard at eye or face level on counter tops, desks, or reception areas. They can be secured with brackets, clamps, or adhesive stands to ensure stability. Professional installers determine ideal placement and proper mounting to maximize safety and protection.

Residential Glass

How do I know if my glass needs repair or replacement?
Signs that your glass may need attention include visible cracks, chips, fogging between panes, or difficulty maintaining indoor temperatures. Minor damage can often be repaired, preserving existing glass. However, extensive issues, persistent drafts, or compromised energy efficiency generally indicate it’s time for a full replacement.
Can you customize glass to fit unique shapes or sizes?
Yes. Skilled glass professionals can fabricate custom glass solutions for unique window shapes, specialty doors, and decorative panels. Whether you need an oversized patio door or a uniquely shaped window, experts can deliver a tailored solution that complements your home’s aesthetics while ensuring durability and a proper fit.
How much does it cost to replace a broken window?
The cost of replacing a broken window varies widely based on factors like the window’s size, type of glass, and installation complexity. Simple single-pane replacements are often more affordable, while high-quality or energy-efficient options may cost more. Requesting a detailed quote from a reputable provider ensures accurate pricing.
Can a cracked window be repaired instead of replaced?
In some instances, a cracked window can be professionally repaired if the damage is minor and doesn’t compromise the window’s structural integrity. Using specialized resins, technicians can restore clarity and stability. However, if the damage is extensive or affects multiple layers of glass, replacement is often the safer, more cost-effective choice.
What type of glass is best for shower doors?
Tempered glass is the preferred option for shower doors due to its strength, durability, and safety features. It resists breaking into dangerous shards and can be customized with various thicknesses, textures, and finishes. Tempered glass offers a sleek, modern appearance that’s both functional and easy to maintain.
How much does a glass shower door installation cost?
The cost of installing a glass shower door depends on factors such as the door’s size, style, glass thickness, hardware quality, and any custom additions. Simple framed doors may be more budget-friendly, while frameless or bespoke designs often come at a higher price. Requesting an in-home consultation ensures accurate pricing tailored to your project.

Bi-fold and Sliding Doors

What are the main differences between bi-fold and sliding glass doors?
Bi-fold doors fold inward or outward in multiple panels, creating a wide, unobstructed opening, while sliding doors move along a track. bi-fold doors typically provide a more expansive opening and seamless indoor-outdoor transition, whereas sliding doors offer a space-saving design and simpler operation. Your choice depends on your aesthetic preference, available space, and desired functionality.
Which option offers better views when closed: bi-fold or sliding glass doors?
When closed, sliding glass doors often provide a larger continuous glass surface, offering uninterrupted views and enhanced natural light. bi-fold doors, while still providing excellent views, have multiple frames that can create subtle visual breaks. If maximizing panoramic views is a priority, sliding doors may be the more suitable option.
Are bi-fold doors more secure than sliding doors?
Bi-fold and sliding doors both offer secure solutions when equipped with high-quality locks, robust frames, and impact-resistant glass. Modern bi-fold doors often include multi-point locking systems, while well-designed sliding doors feature reinforced tracks and advanced locks. In both cases, selecting premium materials and professional installation ensures maximum security.
Are bi-folding doors more energy-efficient?
High-quality bi-folding doors can be very energy-efficient, especially those made with low-E glass, insulated frames, and effective weatherstripping. Properly installed, these doors help maintain interior temperatures by reducing heat transfer. Opting for energy-efficient bi-fold doors can improve comfort, lower utility costs, and support a more sustainable home environment.
Are sliding folding doors more energy-efficient?
Sliding folding doors, often another term for bi-fold doors, can be highly energy-efficient when designed with insulated frames and advanced glazing. Their tight seals and quality components help keep your home comfortable by minimizing heat loss or gain. Choosing energy-efficient materials and professional installation ensures optimal performance.
How do the costs of bi-fold and sliding doors compare?
The cost varies based on materials, size, and customization. bi-fold doors can be slightly more expensive due to their complex hardware and multiple panels. Sliding doors often cost less, but premium models with high-quality glass and finishes may still carry a higher price tag. Comparing quotes and features helps you find the best option within your budget.
Can bi-folding doors be customized?
Yes. bi-folding doors can be tailored to suit your home’s architectural style, preferred finishes, and functional requirements. From frame materials and colors to custom glass options and hardware, manufacturers offer a range of customization choices. Professional consultation ensures you select the perfect design to complement your space.
Can sliding doors be customized?
Absolutely. Sliding doors are available in various sizes, frame materials, and glass types. You can choose from different finishes, handles, and even integrated blinds or decorative elements. Working with a reputable provider ensures that your sliding doors reflect your personal style while delivering the durability and performance you need.
What are the maintenance requirements for bi-fold doors?
Maintaining bi-fold doors involves regular cleaning of the glass and frames, as well as ensuring that tracks and hinges remain debris-free. Periodically lubricating moving parts and checking for wear on weather seals helps preserve smooth operation and energy efficiency. With proper care, bi-fold doors continue to perform seamlessly for years.
How long do bi-fold doors typically last?
Well-made bi-fold doors can last 20 to 30 years or more with proper maintenance. High-quality materials, professional installation, and regular upkeep—such as cleaning and lubricating moving parts—extend their lifespan. Investing in quality products ensures lasting durability and reliability.
How secure are bi-fold glass doors?
Bi-fold glass doors can be highly secure when featuring multi-point locking systems, toughened or laminated glass, and robust frames. Proper installation further enhances security by ensuring panels align correctly and fit tightly. Opting for high-quality hardware and professional fitting provides peace of mind and dependable protection.
What are the maintenance requirements for sliding doors?
Sliding doors require routine cleaning of glass, frames, and tracks. Removing debris from the track system and occasionally lubricating it helps maintain smooth operation. Periodically inspecting weatherstripping and locks ensures that your sliding doors remain energy-efficient, secure, and easy to operate over their long lifespan.

Windshield Repair/Replacement

Are windshield replacements covered by insurance?
Many comprehensive auto insurance policies cover windshield replacements, often with little to no out-of-pocket cost. However, coverage varies by provider and policy, so it’s best to review your plan or contact your insurer. Reputable repair shops can also assist with the claims process, making it simpler and more convenient.
How much are windshield replacements?
Windshield replacement costs vary based on factors like vehicle make, model, and the type of glass used. On average, replacements can range from $150 to $400, while luxury or specialty vehicles may cost more. Getting multiple quotes and consulting your insurance provider helps you find an affordable, high-quality solution.
What can you not do after windshield replacement?
After a windshield replacement, avoid immediately slamming doors, placing stress on the glass, or removing retention tapes if used. Refrain from car washes and using high-pressure hoses for at least 24 hours, and follow the technician’s guidelines. Proper aftercare ensures the adhesive cures fully, preserving a secure and durable installation.
Can I drive on the highway after windshield replacement?
Yes, but it’s advisable to wait the recommended time (usually 30 to 60 minutes) for the adhesive to cure. Once your technician gives the all-clear, it’s safe to drive at normal speeds, including highway driving. Following professional guidance helps maintain the windshield’s integrity and your safety.
How long after windshield replacement can I drive?
Most technicians recommend waiting at least 30 to 60 minutes after a windshield replacement before driving. This waiting period allows the adhesive to set, ensuring a secure fit. Adhering to the recommended curing time helps protect your safety and the integrity of the new windshield.
Can I drive immediately after a windshield replacement?
It’s best to wait until the adhesive used during the windshield replacement cures—typically around 30 to 60 minutes. Driving too soon may compromise the bond and reduce safety. Always follow the installer’s instructions to ensure the windshield sets properly and remains secure.
How do I know if I need a windshield repair or a complete replacement?
Small chips and cracks less than the size of a quarter can often be repaired, preserving the original windshield. However, longer cracks, multiple impact points, or damage in the driver’s line of sight may require a full replacement. A professional inspection determines the safest, most cost-effective solution.
What should I do immediately after my windshield is damaged?
If your windshield is damaged, prioritize safety by avoiding sudden temperature changes and steering clear of potholes or rough roads. Contact a reputable glass specialist for an assessment. Prompt action helps prevent cracks from spreading and may increase the likelihood of a successful repair over a full replacement.
How long does it typically take to replace a windshield?
Windshield replacements generally take between 30 and 60 minutes, depending on the vehicle’s make and model. After installation, you’ll need to wait for the adhesive to cure—often another 30 to 60 minutes—before driving. This ensures a secure, long-lasting fit for your new windshield.
How much is windshield repair?
Windshield repair costs vary but typically range from $50 to $100 for minor chips or cracks. Insurance often covers these repairs, potentially with no deductible. Requesting a quote from a certified technician ensures accurate pricing and professional guidance on the best course of action.
How are windshield chips repaired?
Windshield chip repair involves injecting a specialized resin into the damaged area, then curing it with UV light. Once cured, the resin restores structural integrity and improves visibility, often making the damage nearly invisible. Professional technicians ensure a smooth, secure repair that prevents further cracking.
Are windshield cracks repairable?
Small cracks may be repairable if they’re under a few inches long and do not compromise the driver’s line of sight. However, larger or spreading cracks often require a full windshield replacement. Consulting with a skilled technician determines the safest, most effective option based on the damage.
How long does it take to replace a car windshield?
Replacing a car windshield typically takes 30 to 60 minutes, depending on the vehicle’s complexity. After installation, waiting an additional 30 to 60 minutes allows the adhesive to cure fully. This ensures a secure bond that safeguards your safety and the longevity of the new windshield.
Can a small windshield chip be repaired?
Yes. Small chips, especially those under the size of a quarter, are often repairable using professional resin techniques. Prompt attention prevents the chip from spreading into a larger crack, saving you both time and money while preserving the windshield’s original integrity.
Can I repair my windshield myself, or should I hire a professional?
While DIY repair kits are available, hiring a professional ensures a proper, long-lasting fix. Certified technicians have the experience, tools, and materials to restore your windshield’s structural integrity and clarity. Professional repairs or replacements also maintain warranty protections and adhere to safety standards.

Auto Glass

Is same-day service available for auto glass repairs?
Many auto glass service providers offer same-day or even on-site repairs to get you back on the road quickly. Availability depends on factors like the severity of damage and scheduling, so calling ahead or booking online ensures you receive prompt, convenient service.
Do glass services include emergency repairs?
Yes. Many reputable glass service companies provide emergency repairs, addressing sudden damage like cracked windshields or broken windows after accidents. Fast response times and mobile services help restore safety and visibility when urgent attention is needed.
How much does storefront glass replacement cost?
Storefront glass replacement costs vary widely based on size, glass type, and installation complexity. Simple single-pane solutions may start in the low hundreds, while large, specialty, or energy-efficient installations can cost significantly more. Requesting a custom quote ensures accurate pricing tailored to your business’s needs.
How much do auto glass replacement services cost?
Auto glass replacement costs depend on the vehicle’s make, model, and the type of glass. Prices typically range from $150 to $400, with luxury or advanced sensor-equipped windshields costing more. Consult with a professional for a detailed estimate based on your specific needs.
How much do auto glass repair services cost?
Auto glass repairs, like fixing small chips or cracks, usually cost between $50 and $100. Prices vary depending on damage severity and location. Many insurance policies cover these minor repairs, making it an affordable option to restore visibility and prevent further damage.
How long does it take to complete auto glass replacement?
Most auto glass replacements take about 30 to 60 minutes. After installation, technicians often recommend waiting an additional curing period—around 30 to 60 minutes—before driving. This ensures the adhesive sets properly, maintaining safety and structural integrity.
How long does it take to complete auto glass repair?
Auto glass repairs, such as chip or crack fixes, typically take less than 30 minutes. Experienced technicians use specialized resins and UV curing processes to restore clarity and strength quickly, getting you back on the road with minimal downtime.
Will my insurance cover auto glass repairs?
Many comprehensive insurance policies cover auto glass repairs, often at little to no cost. Each policy differs, so reviewing your coverage or contacting your insurer is essential. Partnering with a reputable shop helps streamline the claims process for a hassle-free experience.
Will my insurance cover auto glass replacements?
Most comprehensive auto insurance plans cover windshield and window replacements, subject to your deductible. Confirming coverage with your insurer ensures you understand any out-of-pocket expenses. Reputable service providers often assist with claim filing, making the process straightforward.
Can you replace broken glass in commercial buildings?
Yes. Commercial glass specialists offer replacement services for windows, doors, and storefronts. They can work with various glass types—tempered, laminated, insulated—to enhance security, energy efficiency, and aesthetics. Scheduling a consultation ensures a solution tailored to your business’s unique requirements.

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